This is Toyota Motor Europe’s fourth Sustainability Report. It covers our environmental, social and economic performance for Financial Year 2009 (FY09) from the 1st April 2009 to 31st March 2010. This report follows our 2009 Sustainability Report which was published in September 2009.
Report Coordination Team (front left to right): Gabrielle Lods, Colin Hensley, Sharka Holler, Willy Tomboy, Maria Isabel Rodriguez Leon
This is the ninth year we have been reporting on our environmental performance. We began publicly reporting on our environmental performance in 2001 when we published our first annual Environmental Report. In 2007, we broadened the scope of the Environmental Report to include a wider range of sustainability indicators and since this date publish our Sustainability Report annually.
More than 100 people have contributed to this report. They have made a great deal of effort to provide high-quality, accurate and transparent information. Without their contribution, this report would not be possible. Without the daily commitment to sustainability of all our employees in Europe, sharing the progress we have made would not be possible.
Data measurement and collection
The environmental performance data is gathered from internal reporting procedures. The methodology used is in line with the Greenhouse Gas Protocol of the World Business Council for Sustainable Development and the World Resources Institute. The social performance data is from formal statistics on customer relations, quality, safety, health and human resources. The economic data is from our finance group and all financial data is in line with corporate annual reporting procedures. There have been no major changes in the reporting procedures from previous years. We have developed this report using the Global Reporting Initiative G3 Guidelines, which provide a useful framework for examining the environmental, social and economic aspects of our performance to be included in the report. The report applies the GRI framework to an A level, which means that we have undertaken the G3 Profile and Management Approach disclosures and reported on all core indicators. Our internal and external stakeholder feedback processes have also helped shape the content of the report.
About Toyota Motor Europe
Toyota Motor Corporation is one of the world’s largest automotive manufacturers and began selling cars in Europe in 1963. Toyota Motor Europe NV/SA (Toyota Motor Europe) is 100% owned by Toyota Motor Corporation. The head office of Toyota Motor Europe is located in Brussels, Belgium. Toyota in Europe has operations in 17 countries with 9 manufacturing plants, 9 vehicle logistics centres and 14 parts distribution centres. Caetano in Portugal (one of the nine manufacturing plants) is a joint venture in which Toyota Motor Corporation has a 27% share. The data for this plant is not included in this report. Similarly, Toyota Motor Manufacturing Russia (TMMR) is fully owned by Toyota Motor Corporation. The data for this plant is not included in this report, but in the Sustainability Report of Toyota Motor Corporation. Toyota Motor Europe serves 57 territories through 30 National Marketing and Sales Companies (NMSCs) that are either Toyota-affiliated companies or are independently-owned. A new National Marketing and Sales Company (one of the 30) was established in Kazakhstan in FY09. Apart from this, there have been no significant changes to our structure in the reporting period. We welcome your comments and opinions on this report and invite you to share them with us by emailing us at environment@toyota-europe.com. This report complements Toyota Motor Corporation’s Sustainability Report 2010, which can be viewed at: www.toyota.co.jp/en/csr
We hope you enjoy reading this report.
