"Toyota’s global long-term vision is to deliver better, safer cars and mobility solutions, respecting the environment and enriching the communities in which we work and live.
We lead this drive in the short to medium-term by continuing our work towards the ultimate eco-car. The right solutions for today are hybrid and plug-in hybrid vehicles. Hybrid technology is becoming a mainstream mobility solution, helping us to communicate the benefits of hybrids, as well as build on our leadership position in this important marketplace.
Toyota remains committed to the European market, the European production of core models and increasing European parts sourcing. We look forward to a rewarding year working with our partners, suppliers and staff.
We continue to demonstrate our passion for always finding better ways of making better, safer and more responsible cars for our customers."
President & CEO
Toyota Motor Europe
About this Report
This is Toyota Motor Europe’s sixth Sustainability Report, providing an overview of our environmental, social and economic performance for the financial year 2011 (FY11) from the 1st April 2011 to the 31 March 2012.
This report follows our 2011 Sustainability Report (for the period ending 31 March 2011, published in September 2011). We have been reporting our environmental performance since 2001 when our first annual Environmental Report was published.
This year we have taken a different approach to compiling our report. We wanted this year’s report to better reflect the way in which social and environmental sustainability activities are embedded into our operations, the way individuals work within their teams and how teams interact.
We have presented stories of cooperation and teamwork which demonstrate how we are working towards sustainability and have separately compiled the core data required by the GRI reporting standard. Additionally, we have shared many of the guiding principles derived from ‘The Toyota Way’. These are used throughout the report to explain how sustainability initiatives fit within our overall mission and values.
A dedicated network of Toyota people have contributed to this report by providing high-quality, accurate and transparent information. We thank them for their on-going commitment and support.
Data Collection and Measurement
The environmental performance data in this report is gathered through accredited internal reporting procedures that follow the ISO 14001 standard. The methodology used to calculate emissions data is in line with the Greenhouse Gas Protocol of the World Business Council for Sustainable Development and the World Resources Institute.
The social performance data is from formal market research and internal evaluation on customer relations, product quality, safety, health and human resources.
The economic data comes from the finance group and is fully in line with corporate annual reporting procedures.
There are no changes in the reporting procedure from the previous year.
This report applies the international sustainability reporting framework, the Global Reporting Initiative (GRI) G3 guidelines. The GRI Index and reported information can be found on pages 86 to 115.
A GRI application level check has been performed over this report by Net Balance Management Group,who have confirmed that it meets the requirements of an Application Level A report.
About Toyota Motor Europe
Toyota Motor Europe NV/SA, (Toyota Motor Europe - TME) is 100 per cent owned by Toyota Motor Corporation (TMC) and has its headquarters in Brussels, Belgium.
TME is responsible for all Western, Central and Eastern European countries including the Canary Islands, Turkey and Russia, as well as Israel and a number of Central Asian markets (Armenia, Azerbaijan, Georgia, Kazakhstan, Tajikistan, Turkmenistan and Uzbekistan).
TME oversees the wholesale sales and marketing of Toyota and Lexus vehicles, parts and accessories, and Toyota’s European manufacturing and engineering operations.
TME has operations in 17 countries with nine manufacturing plants, nine vehicle logistics centres and 14 parts distribution centres. The data for the manufacturing plant Caetano in Portugal (TCAP) is not reported in this report, because it is a joint venture in which Toyota Motor Corporation has a 27 per cent share only. The data for Toyota Motor Manufacturing Russia (TMMR) is not included in this report, because it is under the responsibility of TMC and data is consolidated in the TMC Sustainability Report.
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